What is the Bonus Extended Warranty and how does it work?
The Bonus Extended Warranty is an additional 3-year bonus warranty on top of the standard 2-year warranty – extending the coverage to a total of 5 years for eligible LUMIX cameras and lenses.
What products are eligible for the Bonus Extended Warranty?
Only select LUMIX cameras and lenses purchased in Australia after April 1st, 2024 are eligible for the Bonus Extended Warranty.
Please see the Terms and Conditions for a full list of eligible products.
How can I register to receive my Bonus Extended Warranty?
To be eligible for the Bonus Extended Warranty, you must register your eligible product on our website, https://www.panasonic.com.au/warranty/
and follow the provided instructions on the page within 120 days of purchase date.
In the event of any service warranty claim (including Bonus Extended Warranty),
you must have valid proof of purchase and present your Bonus Extended Warranty registration information.
What happens if I miss the registration deadline for the Bonus Extended Warranty?
Eligible customers will have 120 days from their product purchase date to register their bonus warranty.
Applications after this period will not be accepted.
What is the base warranty for LUMIX cameras and lenses?
Effective April 1st, 2024, the base warranty for eligible Panasonic LUMIX cameras and lenses will be 2 years as a standard offering (previously, 1 year).
Do I need to register for the base warranty?
No, the base warranty does not require registration.
It is automatically provided for eligible LUMIX cameras and lenses purchased after April 1st, 2024.
Can I purchase the Bonus Extended Warranty separately?
No, the Bonus Extended Warranty is only available for eligible products purchased after April 1st, 2024,
and must be registered within 120 days of the product purchase date.
What does the Bonus Extended Warranty cover?
The Bonus Extended Warranty extends the coverage of the base warranty,
providing additional protection against defects and malfunctions
(as outlined in the warranty card) for a total of 5 years from the purchase date.
The Bonus Extended Warranty will cover repairs within Australia and does not extend the 1-year Limited Worldwide Warranty.
Can I transfer the Bonus Extended Warranty to another person?
No, the Bonus Extended Warranty is non-transferable and applies only to the original purchaser who registered the product within the specified timeframe.
Are there any fees associated with the Bonus Extended Warranty?
No, there are no additional fees required to obtain the Bonus Extended Warranty.